TERMS OF USE


Rakhi 2019
  1. By placing an order for our Raksha Bandhan special offers, the user is indicating his/her agreement to be bound by these terms and conditions.

  2. The offer starts on 26th July 2019 and ends at midnight on 15th August 2019. Customised orders will only be entertained between the aforementioned time period.

  3. A custom sleeve will be included with your order provided you successfully complete the personalisation steps on the website for our Raksha Bandhan kits.

  4. You will be notified by means of SMS and email upon confirmation of your order.

  5. To avail the flat 20% discount on the site for all orders, you are required to apply the coupon code RAKHI20 on a payment review. The coupon is not automatically applied. This does not apply to Beard Care Starter Kit, Charcoal Facial Starter Kit and Limited Edition Kits.

  6. Upon placing the order, you must reach out to us on the same day if you require any alterations or if you require to cancel your order. Any requests for changes to the status of your order will not be entertained beyond this time period.

  7. Please take note that a certain amount from your refund would be deductible should you wish to cancel your order if the personalised sleeve is already printed.

  8. We reserve the right to cancel or amend the offer and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the company’s control.

  9. Please note that the order, if placed on Friday, will only start being dispatched by Monday. Weekend, i.e., Saturday and Sunday are off.

  10. Please note that your order will be shipped within 3-4 days of placement.

  11. The 20% Off Coupon Code is not available on the Beard Care Starter Kit.

  12. Please note that upon receipt of a damaged product, the customer must notify our customer care, care@bombayshavingcompany.com/+91 7303488233 of said issue within 3 days of receiving the product. However, you may reach out to us even after 3 days if there’s a unique case. These will be evaluated on a case by case basis.

  13. Please take note that any query regarding damaged/missing goods made through social media channels will not be considered an actual query if it has not also been raised on our Customer Care service.

  14. Please note that a personalised sleeve, once ordered, can only be edited, for free, up to 6 hours from the time of purchase. Beyond that, if you still wish to edit your sleeve, you’ll be charged a sum of Rs.300 for the same. Please drop a line to our customer service executive at care@bombayshavingcompany.com/+91 7303488233. Any edits made after 6 hours from the time of order will incur a sum charge of Rs. 300 for the same.


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